Transplant House is a home-away-from home for patients and their families who need an affordable, extended stay housing option close to hospitals in Seattle to await or recover from a life-saving transplant. The Patients we serve come from Alaska, Idaho, Montana, Wyoming, Oregon, Hawaii and Washington. We are currently in need of an Office Manager/Bookkeeper who is compassionate and willing to help others navigate through difficult medical situations.
DUTIES AND RESPONSIBILITIES
•Perform all data entry into Check-In system for all guests at both locations.
•Create OneDrive folders for each guest, scan and enter all pertinent billing information for Medicaid (including medicaid vouchers), create Guest Diaries, and scan and file each executed rental application.
•Submit all Medicaid claims for reimbursement to appropriate providers.
•Perform weekly bank deposits via remote capture; Capture credit card payments from guests as needed; Process refunds as needed.
•Perform invoicing and cash application in Quickbooks; Maintain Accounts Receivable records in OneDrive.
•Receive and review all incoming mail PO Box and sent to ofc address) and route to the appropriate person.
•Each morning and periodically during the day check office voicemail and route to appropriate person or handle the issue if appropriate.
•Coordinate meetings and events and procure items needed for events and meetings.
•Purchase items needed for the organization and apartments as needed.
•Assist in regular office functions such as mailings, electronic filing, and other related duties.
•Assist with checking in guests at either location. Regularly assess (and record and maintain in OneDrive) each apartment’s inventory and determine when items need replacing; Purchase and manage TH inventory.
•Maintain an inventory of all stored and back-up equipment for guest apartments including Office inventory and supplies.
•Obtain and catalog replacement parts, replacement appliances and donated items of all types. Responsible for the proper storage of all items and insure stored items are in safe, working order.
•Field housing requests, give apartment tours and provide information for prospective guests when needed.
•Other duties as assigned
•Maintain and input donors in MailChimp; write thank you notes.
•Prepare materials for funders upon request.
•Assist in soliciting donations for Transplant House fundraising efforts and other related duties for events.
•Quickbooks Online skills; Intermediate PC skills; proficient in the Microsoft Office Suite and Google G-Suite applications;
•Ability to interact effectively with staff, guests and volunteers
•Must be dependable, punctual and able to work extra hours when necessary
•Should have a strong sense of responsibility and commitment to the Hospitality House concept
•Strong interpersonal skills
•Self-motivated and great problem solving skills
EDUCATION AND TRAINING:
•High School Diploma or equivalent with related experience